24/7 Customer Service • 877.237.7437
Hear about us on Radio or TV?
Need help with your order?
Track Order
To track or edit your order, payment information or personal profile, go to Your Account.
Contact Us We're here for you 24 hours a day, 7 days a week.
wecare@customercare.berries.com Email us here for all inquiries not pertaining to an existing order. We are unable to place new orders or change payment information by email. Please give us a call; we'll be glad to help.
Email us Use this form to address your concerns regarding an existing order, and get a fast response.
Please enter an order number.
Please enter a valid email address.
Please select an issue from the above list.
Please enter a valid phone number (e.g.: 800.555.1234).
Please enter a valid date as yyyy/mm/dd.


  • Sending 10 or more gifts?

    Call 800.210.2279 or email us at sbbusinessgifts@berries.com and our Business Concierge will get back to you shortly.

  • My Account

    • How do I access my account?

      Access your account through this link: Your Account. To log out, click on Log Out at the top left corner of the account screen.

    • How do I change my email address or password?

      Go to Your Account under Your Profile, click on Change E-Mail Address or Change Password. You can also click on Forgot your Password? in the login screen.

    • How do I change or update my billing info?

      Go to Your Account and click any of the links under Payment Options to change your billing name or address, or to view, update or delete credit card info.

    • How do I save friends and family to my address book?

      Go to Your Account and click on any of the links below Address Book to view, modify or add addresses to your account.

  • Existing Orders

    • Can I modify my order after I place it?

      We do not allow orders to be changed or cancelled within 48 hours of the requested delivery date, or within the seven days prior to Thanksgiving, Christmas, Valentine's Day or Mother's Day, due to extremely high order volume during these times.

    • How will I know that my order was placed?

      Once you place your order, you'll receive an email confirmation containing your order number within a few hours. We'll also let you know when your gift ships and when it's delivered.

    • How can I track my order?

      To check on the status of your order, or to track delivery, go to Your Account and then click Track Your Orders.

    • How do you determine your shipping fees?

      Shipping fees may vary based on delivery zip code, peak holiday rate, required level of service and the selected product.

    • Your floral care guides are so helpful. How can I obtain more?

      Make the most of your gift by following the explicit care instructions that come with all of our plants and flowers. For extra copies, or for more information, email us at: wecare@customercare.berries.com .

    • Do you ship internationally?

      We accept orders from anywhere in the world for delivery in the U.S.

  • Payment Types

    • What credit cards do you accept?

      We accept major credit cards by phone or online.

    • How do I enter discount codes?

      Enter your promo, radio, TV, gift or corporate code, or gift card number or store coupon in the Special Codes field during checkout. Special offers, coupons or discounts cannot be used in conjunction with other offers. Limit one promotion per order. Payment codes can be combined with other payment codes and/or a single discount offer. Third party offers may be subject to additional terms and conditions (see site of purchase for more details).

    • Do you charge sales tax?

      We automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Arizona, California, Colorado, Florida, Georgia, Illinois, Indiana, Massachusetts, Mississippi, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Tennessee, Texas, Virginia and Washington.

  • Media and Press Inquiries

    • How can I contact your PR department?

      Email us at pr@ftdi.com.

Chocolate Bestsellers

Whether it’s a batch of freshly baked chocolate chip cookies or a decadent chocolate mousse cake, there’s no mistaking the alluring flavor of fine chocolate. We understand what makes a truly incredible chocolate treat. That’s why we’re always working hard to create luscious new ideas for chocolate lovers. Our handmade peppermint bark perfectly pairs rich dark chocolate and crushed candy canes for a classic holiday favorite. For something sweet with just a touch of salt, choose a variety of dipped pretzels.

There’s no better way to indulge the true chocoholic than with a box of our creamy truffles. Pair them with a bottle of his or her favorite bubbly and you have one exceptional gift. For something new and delicious, try some of our moist and chocolaty cake balls for your next holiday party. They’re just right for sharing with those you love. And speaking of parties, we carry a great selection of dessert ideas for every occasion. Amazing chocolate mousse cakes, dreamy tortes, or classic chocolate covered strawberries are all wonderful choices to show someone special how much you care.

If you’re looking for romantic Valentine’s Day gift to surprise your sweetheart, there’s no more classic pairing than a selection of Godiva chocolates and champagne. Godiva is famous for their extraordinary chocolates and ours are presented in a lovely gold gift box with matching gold bow. This is one present that is certain to sweep her off her feet.

Whether they prefer the flavor of deep dark chocolate or creamy milk chocolate, we offer gift ideas for every type of chocolate lover. Make this anniversary one she won’t forget with an exquisite European style cake. Or surprise him with anniversary gifts for husband, including boxes of assorted goodies like marshmallows dipped in creamy chocolate, dark chocolate almond bark and salted caramel popcorn.

Can’t decide what to get for that special someone? Chocolate gift baskets are always a great idea. They arrive beautifully designed, ready to enjoy, and overflowing with a variety of some of our most popular chocolate creations. For the chocolate craving birthday guy or gal, chocolate birthday cakes are always a wonderful choice.

Sometimes opposites make the perfect match. Take for example our collection of sweet and savory gifts. Chocolate covered popcorn balls feature crunchy toffee, creamy caramel and heavenly milk chocolate. For those chocolate fans always looking for exciting new ways to indulge, we’ve created chocolate covered potato chips. We never stop thinking up amazing flavor combinations. There’s always something new and delicious to discover here.

... read more
show less
Back To Top
ONLY ONE PROMOTIONAL OFFER PER ORDER. - PROMOTIONAL OFFERS, DISCOUNTS, POINTS, AND MILES PROGRAMS CANNOT BE COMBINED. Discount will appear upon checkout. Discounts and offers do not apply to gift cards or certificates, same-day delivery, shipping and handling (excluding discount shipping offers), taxes, third-party hosted products (e.g. wine), clearance items, bulk purchases of 10 units or more, or any items designated as exclusions. Prices and offers may be subject to change without notice. Quantities may be limited. All offers expire 30 days after date of receipt unless otherwise indicated.
Copyright© 2017. FTD Companies Inc. All Rights Reserved.
Returning Customers
Sign in using our secure server for access to your recipient address book and saved payment information.
Please enter your email address
Please enter your password
Don't have an account?
Create a new account now
Enter your email and we'll send you a password reset link.
We do not have an account on record for the email address you entered. Please try again.
Check your email for instructions on how to change your password
Create an account to store names and addresses for easier shopping later.
By creating an account, you agree to our Privacy Policy and Terms of Use.
Already have an account? Sign in.
Back to Sign In