• Covered Strawberries  Chocolate Gifts

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wecare@customercare.berries.com Email us here for all inquiries not pertaining to an existing order. We are unable to place new orders or change payment information by email. Please give us a call; we'll be glad to help.
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FAQs

  • Sending 10 or more gifts?

    Call 800.210.2279 or email us at sbbusinessgifts@berries.com and our Business Concierge will get back to you shortly.

  • My Account

    • How do I access my account?

      Access your account through this link: Your Account. To log out, click on Log Out at the top left corner of the account screen.

    • How do I change my email address or password?

      Go to Your Account under Your Profile, click on Change E-Mail Address or Change Password. You can also click on Forgot your Password? in the login screen.

    • How do I change or update my billing info?

      Go to Your Account and click any of the links under Payment Options to change your billing name or address, or to view, update or delete credit card info.

    • How do I save friends and family to my address book?

      Go to Your Account and click on any of the links below Address Book to view, modify or add addresses to your account.

  • Existing Orders

    • Can I modify my order after I place it?

      We do not allow orders to be changed or cancelled within 48 hours of the requested delivery date, or within the seven days prior to Thanksgiving, Christmas, Valentine's Day or Mother's Day, due to extremely high order volume during these times.

    • How will I know that my order was placed?

      Once you place your order, you'll receive an email confirmation containing your order number within a few hours. We'll also let you know when your gift ships and when it's delivered.

    • How can I track my order?

      To check on the status of your order, or to track delivery, go to Your Account and then click Track Your Orders.

    • How do you determine your shipping fees?

      Shipping fees may vary based on delivery zip code, peak holiday rate, required level of service and the selected product.

    • Your floral care guides are so helpful. How can I obtain more?

      Make the most of your gift by following the explicit care instructions that come with all of our plants and flowers. For extra copies, or for more information, email us at: wecare@customercare.berries.com .

    • Do you ship internationally?

      We accept orders from anywhere in the world for delivery in the U.S.

  • Payment Types

    • What credit cards do you accept?

      We accept major credit cards by phone or online.

    • How do I enter discount codes?

      Enter your promo, radio, TV, gift or corporate code, or gift card number or store coupon in the Special Codes field during checkout. Special offers, coupons or discounts cannot be used in conjunction with other offers. Limit one promotion per order. Payment codes can be combined with other payment codes and/or a single discount offer. Third party offers may be subject to additional terms and conditions (see site of purchase for more details).

    • Do you charge sales tax?

      We automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Arizona, California, Colorado, Florida, Georgia, Illinois, Indiana, Massachusetts, Mississippi, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Tennessee, Texas, Virginia and Washington.

  • Media and Press Inquiries

    • How can I contact your PR department?

      Email us at pr@ftdi.com.

Online Gifts for Teachers

When it comes to finding the freshest and the most fabulous fresh fruit baskets and gift baskets on the web, we’re the place to go. And nowthanks to our incredible collection of gifts, you can now turn to us for the most amazing teacher’s gifts online too. As the new school year starts up, it’s time to honor all those hardworking teachers who make such a difference in your little student’s life. We’ve added a delicious assortment of gifts to help you find the perfect way to say thank you to that hard-working teacher. From traditional boxes of the best chocolates to fun and fanciful gourmet gift baskets and delightful baked goods, we’re the place to get great teacher gifts ideas online.


You can’t fail to please with a gift of chocolates, especially when they’re Shari’s Berries chocolates! Alongside our many signature selections and savory treats, you’ll always find a decadent line-up of outstanding chocolates in selections of all shapes and sizes, including sugar-free chocolates and even wine-infused truffles. Whatever type of chocolates you’re thinking about, you’re sure to find it here. Or, how about something chocolaty and fruity? Try a delicious variety of our renowned hand-dipped chocolate strawberries. Available in a host of different flavors and decorated with nuts, sprinkles or colorful frosting. There’s no fresher way to enjoy a chocolate fix.


On a tight budget? No worries. Choose one of our many teacher gifts under $20. They’re just as delicious as any of our pricier selections and ideal if you have several teachers to shop for. Rich and gooey chocolate brownie cake pops, stunning cookie bouquets, an array of fun, wonderful frosted cupcakes and you’ll have just a few of our exclusive dessert treats. Go sweet and traditional with a whimsical twist and give a sampling of juicy dipped caramel apples gifts for a teacher.


Serve up a really delicious thank you with one of our quality wine and cheese gift. Select from imported selections from France, Italy or Spain, or stay closer to home with a little something Californian.


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ONLY ONE PROMOTIONAL OFFER PER ORDER. - PROMOTIONAL OFFERS, DISCOUNTS, POINTS, AND MILES PROGRAMS CANNOT BE COMBINED. Discount will appear upon checkout. Discounts and offers do not apply to gift cards or certificates, same-day delivery, shipping and handling (excluding discount shipping offers), taxes, third-party hosted products (e.g. wine), clearance items, bulk purchases of 10 units or more, or any items designated as exclusions. Prices and offers may be subject to change without notice. Quantities may be limited. All offers expire 30 days after date of receipt unless otherwise indicated.
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