• Covered Strawberries  Chocolate Gifts

24/7 Customer Service • 877.237.7437
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FAQs

  • Sending 10 or more gifts?

    Call 800.210.2279 or email us at sbbusinessgifts@berries.com and our Business Concierge will get back to you shortly.

  • My Account

    • How do I access my account?

      Access your account through this link: Your Account. To log out, click on Log Out at the top left corner of the account screen.

    • How do I change my email address or password?

      Go to Your Account under Your Profile, click on Change E-Mail Address or Change Password. You can also click on Forgot your Password? in the login screen.

    • How do I change or update my billing info?

      Go to Your Account and click any of the links under Payment Options to change your billing name or address, or to view, update or delete credit card info.

    • How do I save friends and family to my address book?

      Go to Your Account and click on any of the links below Address Book to view, modify or add addresses to your account.

  • Existing Orders

    • Can I modify my order after I place it?

      We do not allow orders to be changed or cancelled within 48 hours of the requested delivery date, or within the seven days prior to Thanksgiving, Christmas, Valentine's Day or Mother's Day, due to extremely high order volume during these times.

    • How will I know that my order was placed?

      Once you place your order, you'll receive an email confirmation containing your order number within a few hours. We'll also let you know when your gift ships and when it's delivered.

    • How can I track my order?

      To check on the status of your order, or to track delivery, go to Your Account and then click Track Your Orders.

    • How do you determine your shipping fees?

      Shipping fees may vary based on delivery zip code, peak holiday rate, required level of service and the selected product.

    • Your floral care guides are so helpful. How can I obtain more?

      Make the most of your gift by following the explicit care instructions that come with all of our plants and flowers. For extra copies, or for more information, email us at: wecare@customercare.berries.com .

    • Do you ship internationally?

      We accept orders from anywhere in the world for delivery in the U.S.

  • Payment Types

    • What credit cards do you accept?

      We accept major credit cards by phone or online.

    • How do I enter discount codes?

      Enter your promo, radio, TV, gift or corporate code, or gift card number or store coupon in the Special Codes field during checkout. Special offers, coupons or discounts cannot be used in conjunction with other offers. Limit one promotion per order. Payment codes can be combined with other payment codes and/or a single discount offer. Third party offers may be subject to additional terms and conditions (see site of purchase for more details).

    • Do you charge sales tax?

      We automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Arizona, California, Colorado, Florida, Georgia, Illinois, Indiana, Massachusetts, Mississippi, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Tennessee, Texas, Virginia and Washington.

  • Media and Press Inquiries

    • How can I contact your PR department?

      Email us at pr@ftdi.com.

Gourmet Food Gifts

If you know someone who appreciates creative baked desserts and exquisite chocolates, then you’ve come to the right spot. We offer an unbelievable assortment of exceptional gourmet gifting options to surprise your favorite foodie. ¬¬¬Whether they prefer sweet or savory, or a little bit of both, our selection is filled with gifts to satisfy every taste. Shop our Mother’s Day cookie bouquets, holiday berry collection and birthday cakes. But no one says you have to wait for a special occasion to treat someone you love to one of our beautiful decorated cakes or delicious chocolates. We have plenty of great just because gifts to make any day worth celebrating.


When it’s time to let Mom know how special she is, say it with a dozen of our dipped fancy berries. Covered in chocolate and a variety of tempting toppings, they arrive beautifully boxed and topped with a lovely white bow. Our covered berries are the ideal choice for any occasion. Baby and bridal showers. Holiday gatherings. Graduation parties. Backyard barbeques. Anytime you need a dessert or gift that everyone is sure to enjoy.


Not only do we offer a wonderful assortment of fine chocolates and candies, hand-dipped berries and fresh fruit, we also carry an extraordinary line of fresh Our get well soon cookies, elegant cakes and other bakery gifts. Just in time for a holiday get-together with family, we offer delicious frosted cookies in fabulous fall colors. Hand-decorated and delivered in a handsome gift box, these treats make a great hostess gift.


Looking for something sweet and classic this holiday season? There are few flavors as reminiscent of Christmas as gingerbread. Santa will surely appreciate a plate of our bite-sized, hand-decorated gingerbread cookies and glass of milk. Or make some holiday memories with holiday baked goods like our personalized gingerbread house that looks almost too good to eat.


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ONLY ONE PROMOTIONAL OFFER PER ORDER. - PROMOTIONAL OFFERS, DISCOUNTS, POINTS, AND MILES PROGRAMS CANNOT BE COMBINED. Discount will appear upon checkout. Discounts and offers do not apply to gift cards or certificates, same-day delivery, shipping and handling (excluding discount shipping offers), taxes, third-party hosted products (e.g. wine), clearance items, bulk purchases of 10 units or more, or any items designated as exclusions. Prices and offers may be subject to change without notice. Quantities may be limited. All offers expire 30 days after date of receipt unless otherwise indicated.
Copyright© 2016. FTD Companies Inc. All Rights Reserved.
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