• Covered Strawberries  Chocolate Gifts

24/7 Customer Service • 877.237.7437
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wecare@customercare.berries.com Email us here for all inquiries not pertaining to an existing order. We are unable to place new orders or change payment information by email. Please give us a call; we'll be glad to help.
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  • Sending 10 or more gifts?

    Call 800.210.2279 or email us at sbbusinessgifts@berries.com and our Business Concierge will get back to you shortly.

  • My Account

    • How do I access my account?

      Access your account through this link: Your Account. To log out, click on Log Out at the top left corner of the account screen.

    • How do I change my email address or password?

      Go to Your Account under Your Profile, click on Change E-Mail Address or Change Password. You can also click on Forgot your Password? in the login screen.

    • How do I change or update my billing info?

      Go to Your Account and click any of the links under Payment Options to change your billing name or address, or to view, update or delete credit card info.

    • How do I save friends and family to my address book?

      Go to Your Account and click on any of the links below Address Book to view, modify or add addresses to your account.

  • Existing Orders

    • Can I modify my order after I place it?

      We do not allow orders to be changed or cancelled within 48 hours of the requested delivery date, or within the seven days prior to Thanksgiving, Christmas, Valentine's Day or Mother's Day, due to extremely high order volume during these times.

    • How will I know that my order was placed?

      Once you place your order, you'll receive an email confirmation containing your order number within a few hours. We'll also let you know when your gift ships and when it's delivered.

    • How can I track my order?

      To check on the status of your order, or to track delivery, go to Your Account and then click Track Your Orders.

    • How do you determine your shipping fees?

      Shipping fees may vary based on delivery zip code, peak holiday rate, required level of service and the selected product.

    • Your floral care guides are so helpful. How can I obtain more?

      Make the most of your gift by following the explicit care instructions that come with all of our plants and flowers. For extra copies, or for more information, email us at: wecare@customercare.berries.com .

    • Do you ship internationally?

      We accept orders from anywhere in the world for delivery in the U.S.

  • Payment Types

    • What credit cards do you accept?

      We accept major credit cards by phone or online.

    • How do I enter discount codes?

      Enter your promo, radio, TV, gift or corporate code, or gift card number or store coupon in the Special Codes field during checkout. Special offers, coupons or discounts cannot be used in conjunction with other offers. Limit one promotion per order. Payment codes can be combined with other payment codes and/or a single discount offer. Third party offers may be subject to additional terms and conditions (see site of purchase for more details).

    • Do you charge sales tax?

      We automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Arizona, California, Colorado, Florida, Georgia, Illinois, Indiana, Massachusetts, Mississippi, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Tennessee, Texas, Virginia and Washington.

  • Media and Press Inquiries

    • How can I contact your PR department?

      Email us at pr@ftdi.com.

Thank You Gifts

There’s never a bad time to show your appreciation. Simply saying “thank you” means a lot, but you can make the gesture even more heartfelt with wonderful thank you gifts. From personalized thank you gifts to thank you gift baskets filled to the brim with sweet treats and savory snacks, you’ll find something that perfectly expresses your sentiments.

Looking to thank a special teacher who has always had your child’s best interests in mind? Browse our collection of teacher thank you gifts and find something sure to show your sincerest gratitude for the time and effort they dedicate to furthering your little one’s knowledge. Whether you choose something from our curated collection of gifts for teachers or stick to something classic like fruit gift baskets, your gift is sure to show how much you appreciate their efforts.

Looking for corporate gifts to thank a loyal and hardworking staff? Find appropriate employee gifts and show your appreciation for a job well done. Need bridal party gifts to thank the special women ready to stand by your side as you recite your vows? Consider custom charm bracelets, or get the whole wedding party involved with some fun decorated bride and groom strawberries.

Few people in this world deserve as much gratitude as hardworking parents. Our thank you gifts for parents are sure to show Mom and Dad how much you appreciate all they’ve done for you. Browse our fantastic gifts for dad and make this Father’s Day one to remember.

Sometimes giving just feels good. Looking for just because gifts for a great friend? From customized trinkets that will become lifelong treasured keepsakes to delicious cookies and candy bouquets, their surprise and delight at your unexpected gift will be something to hold close to your heart.

Showing your thanks has never been easier. Pair a sweet thank you note with any of our unique and unusual thank you gifts for a special offering they’ll adore. Whether you need thank you gifts for a baby shower or bridal shower, want to have thank you gifts delivered to family and friends that gave you wonderful wedding gifts, or simply need to show a friend how much they mean to you, let Shari’s Berries help you find the perfect gift idea.

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ONLY ONE PROMOTIONAL OFFER PER ORDER. - PROMOTIONAL OFFERS, DISCOUNTS, POINTS, AND MILES PROGRAMS CANNOT BE COMBINED. Discount will appear upon checkout. Discounts and offers do not apply to gift cards or certificates, same-day delivery, shipping and handling (excluding discount shipping offers), taxes, third-party hosted products (e.g. wine), clearance items, bulk purchases of 10 units or more, or any items designated as exclusions. Prices and offers may be subject to change without notice. Quantities may be limited. All offers expire 30 days after date of receipt unless otherwise indicated.
Copyright© 2016. FTD Companies Inc. All Rights Reserved.
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