• Covered Strawberries  Chocolate Gifts

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wecare@customercare.berries.com Email us here for all inquiries not pertaining to an existing order. We are unable to place new orders or change payment information by email. Please give us a call; we'll be glad to help.
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FAQs

  • Sending 10 or more gifts?

    Call 800.210.2279 or email us at sbbusinessgifts@berries.com and our Business Concierge will get back to you shortly.

  • My Account

    • How do I access my account?

      Access your account through this link: Your Account. To log out, click on Log Out at the top left corner of the account screen.

    • How do I change my email address or password?

      Go to Your Account under Your Profile, click on Change E-Mail Address or Change Password. You can also click on Forgot your Password? in the login screen.

    • How do I change or update my billing info?

      Go to Your Account and click any of the links under Payment Options to change your billing name or address, or to view, update or delete credit card info.

    • How do I save friends and family to my address book?

      Go to Your Account and click on any of the links below Address Book to view, modify or add addresses to your account.

  • Existing Orders

    • Can I modify my order after I place it?

      We do not allow orders to be changed or cancelled within 48 hours of the requested delivery date, or within the seven days prior to Thanksgiving, Christmas, Valentine's Day or Mother's Day, due to extremely high order volume during these times.

    • How will I know that my order was placed?

      Once you place your order, you'll receive an email confirmation containing your order number within a few hours. We'll also let you know when your gift ships and when it's delivered.

    • How can I track my order?

      To check on the status of your order, or to track delivery, go to Your Account and then click Track Your Orders.

    • How do you determine your shipping fees?

      Shipping fees may vary based on delivery zip code, peak holiday rate, required level of service and the selected product.

    • Your floral care guides are so helpful. How can I obtain more?

      Make the most of your gift by following the explicit care instructions that come with all of our plants and flowers. For extra copies, or for more information, email us at: wecare@customercare.berries.com .

    • Do you ship internationally?

      We accept orders from anywhere in the world for delivery in the U.S.

  • Payment Types

    • What credit cards do you accept?

      We accept major credit cards by phone or online.

    • How do I enter discount codes?

      Enter your promo, radio, TV, gift or corporate code, or gift card number or store coupon in the Special Codes field during checkout. Special offers, coupons or discounts cannot be used in conjunction with other offers. Limit one promotion per order. Payment codes can be combined with other payment codes and/or a single discount offer. Third party offers may be subject to additional terms and conditions (see site of purchase for more details).

    • Do you charge sales tax?

      We automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Arizona, California, Colorado, Florida, Georgia, Illinois, Indiana, Massachusetts, Mississippi, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Tennessee, Texas, Virginia and Washington.

  • Media and Press Inquiries

    • How can I contact your PR department?

      Email us at pr@ftdi.com.

Just Because Gifts

Why wait for a special occasion to send thoughtful gifts for Mother’s Day, a birthday or graduation when you can send a great gift any day of the year. The best time to surprise someone special with a box of incredible chocolate covered pretzels or moist chocolate dipped cookies is anytime. And there’s no better place to find these amazing treats than here. Show someone you love how much you care with a whimsical treat from our dessert experts.


Everyone loves receiving a surprise gift when they least expect it. A just because gift brightens their day and tells them how special they are. Make someone you love feel appreciated any day of the year with thank you gifts featuring his or her most loved flavors. Whether they adore the creamy taste of artisan chocolates and truffles or the richness of aged cheese and wines, you’ll find the perfect gift to satisfy their desires. When you’re shopping for a sweet surprise for your loved one, we’re here for you with a wide selection of unique gifts to suite every occasion.


You’ll find all the gift ideas you need to show your loved ones how much you care. Tastefully designed sympathy gift baskets filled with freshly baked cookies and masterfully roasted Starbuck’s coffees to boxes of our signature dipped berries we’ve got just because gift ideas all wrapped up.


Sometimes you just don’t need an excuse to give a beautiful gift. Imagine your loved-one’s surprise when they open one of our exclusive gift baskets. Cookies, brownies, cheesecakes, fruit varieties, snacks and candies, we’ve created a rich collection of gourmet delights to suit all kinds of appetites. And when it is time to celebrate an important moment, our artfully decorated cakes, adorable cupcakes and mini cheesecakes, are the perfect choice. We make it easy to shop for the best anniversary gifts for her, winning birthday ideas and great graduation options.


In fact, no matter who’s on your shopping list, you’ll find the idea pick to match. For the cookie lover choose just because gift baskets loaded with amazing fresh fruit, savory snacks and of course our legendary cookies. For the deserving fan of all things cocoa, we offer an impressive array of truffles and rich chocolates. And for the cherished guy in your life, you’re sure to find plenty of just because gifts for him. We’re always adding new and delicious items to our gift selection.


You’ll love our indulgent selection of high-quality gift ideas. Plus, with easy and fast shipping, your delicious surprise will arrive at your friend or family member’s doorstep, fresh and ready to eat. You don’t have to say happy birthday or congratulations to treat them to something delicious. Just say bon appetite!


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ONLY ONE PROMOTIONAL OFFER PER ORDER. - PROMOTIONAL OFFERS, DISCOUNTS, POINTS, AND MILES PROGRAMS CANNOT BE COMBINED. Discount will appear upon checkout. Discounts and offers do not apply to gift cards or certificates, same-day delivery, shipping and handling (excluding discount shipping offers), taxes, third-party hosted products (e.g. wine), clearance items, bulk purchases of 10 units or more, or any items designated as exclusions. Prices and offers may be subject to change without notice. Quantities may be limited. All offers expire 30 days after date of receipt unless otherwise indicated.
Copyright© 2016. FTD Companies Inc. All Rights Reserved.
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